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The system will automatically bill a patron for overdue fee when the items are returned.  Libraries must manually bill patrons for lost or damaged items, and for local barcode or library card replacement fees.

Bill a user steps:

  1. Click on the Billing a User Wizard
  2. Enter the patron's barcode. If unknown, search using the User Search helper
  3. Enter the reason for the bill. Only use the Mark Item Lost wizard for lost items.
  4. Enter the amount, item ID and payment type.
  5. If they want to pay now, click the "Pay Now" button or if paying later, click the "Bill User" button.