pages pertaining to network services

New email request form

Which email lists should we subscribe them to?

Library Director

Pembroke Public Library

Full Time Library Director


The Director will be responsible for FY23 budget of $775,000 and a staff of 7 full time and 21 part-time employees in a community of 20,000 residents. The Director plans and supervises the operation of the public library, develops library policies, programs, and procedures, manages the library expenditures, and prepares and manages the budget presented to the Board of Trustees and the Town Manager. The Director is responsible for providing services to effectively meet the cultural, recreational, historical, and educational needs of the community. The successful candidate must remain active in state and professional library organizations. Duties will include overseeing and monitoring staffing levels, handling all personnel management, and providing appropriate staff training to remain up to date in technology usage and changes to the library profession. This position is responsible for long-range planning for library services meeting all federal, state, and local guidelines and for the acquisition, development, and implementation of grants.


A minimum of five years experience in a public library and at least three years of progressively responsible experience in administration.

Education Required: Master’s Degree in Library Science from an ALA accredited school. Also required: Certification from the MA Board of Library Commissioners.

Salary: $76,465 – $87,720 in three steps, 40 hours/week with some nights/weekends

Closing Date: January 6, 2023

Contact Information: 

Click here for link to job description:

Information Services Assistant

Norton Public Library

Part Time Information Services Assistant


The Norton Public Library is seeking a friendly, helpful customer-service oriented employee to assist with Reference and Adult Services and other duties as needed. This is a benefitted part-time paraprofessional position and reports to the Assistant Director under the supervision of the Library Director.

For job qualifications, description and application, please visit our website:

Position is 20 hours per week and includes evening hours and a Saturday rotation

The position includes excellent benefits including health insurances, vacation, sick, personal and
holiday leave.


• friendly, helpful, customer-service oriented
• excellent public service skills and a genuine enjoyment for working with patrons of diverse backgrounds and with a wide variety of needs and abilities
• requires knowledge of basic reference sources; previous experience with an automated library circulation system; demonstrated knowledge of computers, including Windows, word processing, spreadsheets, and email; knowledge of electronic databases and the Internet
• prior experience with, or ability to master, social media marketing, various desktop and web-based software, recording equipment and other technology
• able to communicate effectively with staff and members of the public in a courteous and tactful manner
• comfortable working with computers and current technology
• willing and able to learn new library procedures and practices
• personal responsibility and a patient and friendly temperament
• accuracy and attention to detail, punctual and discreet
• able to understand and follow written and oral directions
• maintains confidentiality of patron records and other sensitive information
• physical ability to lift, retrieve, sort, push carts, and shelve materials at high and low levels
• manual dexterity needed for keyboarding and other repetitive tasks
• vision must be good or corrected to normal to perform job duties
• able to multi-task in a fast-paced work environment and be at ease with interruptions
• must be flexible in order to adjust to workload and library schedule
• dependable and a team player

Education Required: Bachelor’s degree or equivalent combination of skills and experience

Salary: $20/hr.

Closing Date: November 19, 2022

Contact Information: 

Please send cover letter, resume and Library application to:
Lee Parker, Director, Norton Public Library –
Or Lee Parker, Director, Norton Public Library, 68 East Main Street, Norton, MA 02766

Job Application Link:

Training Opportunities

» SAILS Calendar - sign up for training offered at SAILS
» Workflows Training is available online through Mentor from SirsiDynix. Contact for a login.
» Request for Specialized Training for my Library ** 
» Training Checklist
» Essential circ skills
» Intro to Workflows
» Properties - copying from another PC
» Special circ functions
» Standalone Client - instructions for using Workflows off-line

Cataloging Training requirements

New staff members who are going to be doing any type of bibliographic data entry are required to attend the SAILS data entry training. See the network calendar for training opportunities.
Approved on 04/2002

BC Analytics

Using the weeding report template to run a report (recording of the SAILS demo)
Hour long training on general BCA use (recording of the SAILS training)

Google Workspace  training videoslots of videos showing detailed information on how to use all aspects of the Google Apps suite.
Google Workspace video, from the SAILS online workshop

Searching in Workflows

» Searching Workflows - tips & manual
» Item Search & Display - simple view of copies
» Item Search & Display - print all search results
» Searching for Circulation training video of the SAILS training

OverDrive/Libby Basics Webinar

Watch the webinar here

OverDrive/Libby Marketplace Webinar

Watch the webinar here

Library Showcases

  • The BINGO Bonus: Using Passive Programming to Increase Patron Awareness of Library Services
    Jessica Block, Ames Free Library As libraries reintroduce themselves to their communities, how can we keep patrons engaged with all that we have to offer? From January through March 2022, the Ames Free Library offered patrons of all ages the chance to participate in a Winter BINGO game through the READsquared platform. Over 70% of…
  • Answering the Question “what’s next?” in the Age of Patron Privacy
    Laurie Lessner, SAILS Now that you aren't seeing your patron's charge history, balancing privacy and reader's advisory has gotten more difficult. Two methods, using existing tools, will be demonstrated to show how to customize reading lists for your patrons who want the extra guidance, while maintaining the privacy of those who may not. View presentation
  • Going Mobile: Mobile Technology in the Public Library
    Kate Hibbert & Pammie Greggerson, Seekonk Public Library This presentation focuses on the efficiency of using mobile circulation technology, and how it removes obstacles, increases efficiency, and creates opportunities for optimal customer satisfaction. View presentation
  • Project Giving
    Rose Mamakos, Bridgewater Public Library This is a program that runs all year long that promotes giving to your local charities. We have donation drives that change monthly. A new organization every month. It draws your community together while helping those in need. We would explain what has worked for our library and community and…
  • Kids Non-Fiction and Picture Book Categorization
    Courtney Allen, Norfolk Public Library The Norfolk Public Library recently underwent a large project to recategorize picturebooks and children's non-fiction to facilitate browsing for our youngest patrons View presentation
  • Outdoor Summer Reading Events at the Foxboro Public Library
    Are you looking for a fun and exciting way to host large outdoor events and promote your Library? Does your town have beautiful parks, playgrounds, or a common? This presentation will explore the logistics of outdoor programming from getting to know your host; to parking, trash, and electricity; to working with other town departments. Slides…
  • Magic: the Gathering at the Fall River Public Library
    Taylor and Kayla will show attendees their experiences of running the teen Magic: The Gathering program at the Fall River Public Library. We would like a table before our presentation to give attendees cards and show them the game. Taylor Silva and Kayla Lantos View presentation
  • Adopt a Reading Pal
    We had kids come in and adopt a stuffed puppy to read to. We had activities to go along with the adoption: play center with vet clinic and bath, storytime, a walk around the library. At the end, kids received a prize and a certificate of completion. Diane White & Lisa Kelly, Somerset Public Library…
  • Read It and Eat It
    Sarah Ward, Norfolk Public Library
  • Automated Carts in Overdrive
    Chelsea Fernandes, SAILS Library Network Watch Video Start Slideshow
  • Custom book bags via online forms
    Marie Coady, Holmes Public Library Watch Video
  • A Discourse on Discord: Using Discord for Formal & Informal Teen Programs
    Taylor Silva, Fall River Public Library Watch Video Discourse on Discord SAILS Notes
  • Library on the Lawn
    Ellen Snoeyenbos, West Bridgewater Public Library Watch Video
  • SAILS Mobile App – helping you go the distance
    Click & Collect – Managing Patron Pickups Laurie Lessner, SAILS Library Network Watch Video View Slideshow
  • What is a public library to do in a global pandemic?
    Marion Wingfield, Ames Free Library, Easton Watch Video
  • Cookbook Club
    We have a cookbook club called Read It and Eat It that has been successful for the last 5 years, and this year we started a Read It and Eat It Jr. program for grades 3-6. At the end of the year we do a large Throwdown Edition event. This presentation will be about how…
  • Wash and Read
    New Bedford Free Public Library’s “Wash and Read” program is about making story time programs accessible in the community and providing free books inside laundromats. Bethany Coito, New Bedford Free Public Library View slideshow
  • Welcome to Your Town 101
    We will be hosting our 1st annual Welcome to Mansfield 101 open house on October 23.  The library sent out postcards to new residents inviting them to the library to receive a library card and a tour of the library.  Other town departments and local community groups were invited to have a table to share…
  • STEM Kits: Facilitating Hands-on Learning
    The Raynham Public Library created over 30 STEM kits with funds from an LSTA grant.  Each kit allows users the chance to explore science, math, technology, or engineering in a hands-on, fun way.  The purpose of the kits is to give kids an opportunity to learn by doing and playing, and to foster interest in…
  • Joining the C3L movement: Climate Change Conversations in Libraries
    Last June, the ALA declared that promoting Sustainable Communities is a core value for American Libraries. There is an active Sustainability Round Table run by UMass Amherst librarian, Madeleine Charney. Here at West Bridgewater we participated in Climate Prep Week in September and held a Climate Conversation at our library after school that drew…
  • Dungeons and Dragons At Your Library
    My presentation will focus on running your very own Dungeons and Dragons program for teens/tweens.  This crash course will touch upon topics such as character creation, what publications to have access to, inspiration for your story, and more. Taylor Silva, Fall River Public Library View slideshow
  • Brew Night at the Library
    The Norfolk Public Library held its first ever Brew Night at the Library on Friday, September 27, 2019.  It was a huge success with three local breweries participating. We limited it to 100 people, and registration was full in a day and a half - with over 30 people on the wait-list!  We chose this…
  • Electronic Resources in the Catalog
    With Electronic Resources Central (ERC), you and your patrons can now see your library's Overdrive and Hoopla titles right in the Enterprise catalog! This demo will show you what you see and what you can do in your account and search results. We should even have time for search tips and Q&A. Laurie Lessner, SAILS…
  • Library Showcase Presentations – Nov. 2018
    View presenters' bios, contact info, and thoughts about their presentations. West Bridgewater BookTalks! (Slideshow) Rochester COA (Slideshow) Meet the Monster Squad (Slideshow) NaNoWriMo at Your Library (handout) NaNoWriMo at Your Library (slideshow) StoryWalks (Slideshow) StoryWalks (Handout) TEDTalk Thursdays Diverse Comics Handout New Bedford Genealogy
  • Library Showcase Presentations – 2018

SIP2 Authentication Information

Please use the information on this page to share the SAILS SIP2 information with your database vendor.
Contact SAILS if you need test accounts set up.
Library Barcode Prefixes

Common questions from vendors:

SIP/ SIP2 Protocol 
Vendor SirsiDynix
ILS SoftwareSymphony
Server Address/Hostname206.187.16.147 /
Server Port6001 (if requiring a PIN) 6002 (if not requiring a PIN)
Field used to denote (Blocked)AFUser BLOCKED
Block on Fines (Y/N) 
Minimum Amount: $XX 
Block on Patron Status (Y/N) 
What field should we look for?status

The following services may already have tested patron barcodes, so check if they need to retest or not.

  • Baker & Taylor; Axis 360
  • Bibliolabs
  • Creative Bug
  • Envisionware
  • Eventkeeper/tixkeeper
  • Kanopy
  • Hoopla
  • iMatch
  • Library Ideas; Freegal, Freeding
  • LibraryInsight
  • Overdrive
  • Recorded Books
  • Wowbrary


Instructions for the Aris stats
Click on one of the Aris links below to view your stats for the year.
You will see a list of spreadsheets. In most spreadsheets there are tabs (worksheets) on the bottom with a sheet for each library. Schools are included but you only have to look at your own library.

Here are instructions showing how to fill out the ARIS form with the stats you receive from SAILS -
slideshow instructions - tells how to fill out the form.
Document - matches questions to where the answers are located.

Order Form – PC Order

Order Form - PC

Once you place your order, SAILS will email you a quote for approval. All models of computers come with a three year warrantee. Monitors come with a one year warrantee.

--Please Select the function--
Do you want to purchase a Microsoft Office license for this pc ($36 per license)?
Does this pc need to connect to a wireless network?
--Please Select the function--
Do you want to purchase a Microsoft Office license for this pc ($36 per license)?
Does this pc need to connect to a wireless network?
--Please Select the function--
Do you want to purchase a Microsoft Office license for this pc ($36 per license)?
Does this pc need to connect to a wireless network?

Databases & Services

A to Z Maps
A to Z the World
A to Z World Food
A to Z World Travel
Acorn TV
AllData Auto Repair
America's Historical Newspaper
American Ancestors
ARRC Auto Repair Center
ArtistWorks for Libraries
Atomic Training
AWE Early Literacy Station
Axis 360

Birds of North America
Chilton Library
Consumer Reports
Cypress resume
Folio Medical Directory
Freegal Music
Gale LegalForms

Global Road Warrior
Grolier Online
Herald News archives
HeritageQuest Online
Learning Express
Mango Languages
Marshall Cavendish
Morningstar Investment Research Center

New York Times (1851 - 2007)
Nineteenth Century Newspapers
Obituary Database (local)
Open Culture
Optimal resume
Overdrive Advantage
Oxford English Dictionary
Rocket Languages
Salem Press
Transparent Language
TumbleBooks SkillsCenter
Universal Class
Weiss Financial Ratings
World book
3D printer
ADA compliant public computer
Adobe Creative Cloud Suite for public usage

Atomic Training
AWE Early Literacy Station
Bicycle Lock
Bird watching kit with binoculars
Book security system
Book/CD Kits
Book/DVD Kits

Changing Station (gender neutral room)
Changing Station (men's room)
Changing Station (women's room)
Checkout board games/puzzles
Checkout Chromebooks
Checkout e-readers (Kindle/Nook)
Checkout Hotspots
Checkout laptops
Checkout tablets
Checkout video game consoles
Circulating Hot Spot

Coding classes
Coffee/vending machines
Coin/bill acceptor for fines at self-check
Coin/bill acceptor for print release stations
Color photocopier
Color printer
Document scanner
Electronic bulletin board for library announcements inside the library
Electronic bulletin board for library announcements outside the library

Formal Art Gallery or Exhibit Space
Gender Neutral Restroom
In library use Chromebooks
In library use e-readers (Kindle/Nook)
In library use laptops
In library use tablets
Internal security cameras
Karaoke Machine
Kitchen Kits
Library app
Meeting room projector

Outdoor lawn games
Outdoor projector and screen

Outside security cameras
Passport Acceptance Agency
People counter
Proctor exam
Stem Kits
Study rooms
Touch screen computers for public use
VHS to digital converter
Wireless printing
Zumba Kit

SAILS Help Desk

Your case has been submitted. You can either enter another issue or go back to the SAILS staff site.

Please use the form below to submit your trouble ticket to SAILS. Someone from the SAILS staff will contact you with any follow-up questions. Our office hours are M - F, 8 am - 4:30 pm. If your ticket is received off-hours, we'll contact you as soon as possible. Call us at 508-946-8600 x1 on weekend & off-hours only if you can't connect to Workflows on any computer at your library.