Library Account Help

Log into your Enterprise account

Select your library and search the network!

  • My login doesn't work!
    • Your User ID is your library card’s barcode.
    • If you are unsure of your password, please contact your library. Often it’s the last 4 digits of your phone number.
    • If you are using a k-12 barcode your password may be 9999
    • Please enter your barcode without any spaces or letters (which may be present on your library card).
    • Forgot your password? Get it here.
  • I lost my card - Contact your library and they will be happy to update your account with a new card. See our list of libraries for their contact information.
  • My card expired - Contact your library or fill out our Account Update form to enter your current information.
  • I need a library card - Don't have a library card?
  • I want to delete my library account - Please email support@sailsinc.org, or contact your library, and we'll be happy to help.

    Register now for an ecard!

  • Online registrations become active immediately.
  • You can place up to 5 holds
  • Get into the online magazines & newspapers
  • Checkout and download Overdrive books & music

Email/Library Notice Issues

  • How come I haven’t received any email notices?
    The problem could be they are seen as SPAM. There are a number of things you can do to prevent this and get your email notices.
    >> Please view the instructions on changing/updating your email settings, based on your email provider.
  • What kind of notices can I receive from the Network?
    • Reminders for items which will soon be due.
    • Notices that holds are ready for pick-up.
    • Emails for items that are overdue.
    •