patron services

pages/posts related to patron service; opac, comcat, overdrive

New search result display – Enterprise

Today we are working to turn on a new feature in Enterprise. It gives an extra way to view what material formats are available on a title. Here is a pdf explaining what to expect. This is available only in Enterprise, not on the app or in the mobile version. This is something that's been requested and we'll certainly update if it becomes available. 

Managing available holds with “deliver later”

When a hold becomes available for you, you'll receive an email and a notification in your library's OverDrive collection. You have three days to borrow the hold or have it delivered later if you're not ready to read it.

Delivering a hold later means you stay at the front of the wait list, but pass the current copy to the next person in line.

Find details at: https://help.overdrive.com/en-us/2265.htm

Cookbook Club

We have a cookbook club called Read It and Eat It that has been successful for the last 5 years, and this year we started a Read It and Eat It Jr. program for grades 3-6. At the end of the year we do a large Throwdown Edition event. This presentation will be about how the programs are structured.

Courtney Allen, Norfolk Public Library

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Wash and Read

New Bedford Free Public Library’s “Wash and Read” program is about making story time programs accessible in the community and providing free books inside laundromats.

Bethany Coito, New Bedford Free Public Library

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Welcome to Your Town 101

We will be hosting our 1st annual Welcome to Mansfield 101 open house on October 23.  The library sent out postcards to new residents inviting them to the library to receive a library card and a tour of the library.  Other town departments and local community groups were invited to have a table to share information. Local businesses were contacted to provide materials for "goodie" bags from the local bank and for raffle prizes.  There will be light refreshments served.  

Catherine Coyne, Mansfield Public Library

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STEM Kits: Facilitating Hands-on Learning

The Raynham Public Library created over 30 STEM kits with funds from an LSTA grant.  Each kit allows users the chance to explore science, math, technology, or engineering in a hands-on, fun way.  The purpose of the kits is to give kids an opportunity to learn by doing and playing, and to foster interest in STEM.  Learn how we created the kits and promoted them by partnering with our elementary school and parks and recreation department, and how we use STEM as a way of engaging upper elementary aged kids.

Jessie McKinney, Raynham Library

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Joining the C3L movement: Climate Change Conversations in Libraries

Last June, the ALA declared that promoting Sustainable Communities is a core value for American Libraries. There is an active Sustainability Round Table run by UMass Amherst librarian, Madeleine Charney. https://climatechangeconversationsinlibraries.umasscreate.net/

Here at West Bridgewater we participated in Climate Prep Week in September and held a Climate Conversation at our library after school that drew adults and teens alike.  Libraries are seen as vital hubs for information and connectivity around the Climate Change issue. I can share all the ways we have participated and our plans for the near future.

Ellen Snoeyenbos, West Bridgewater Public Library

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Dungeons and Dragons At Your Library

My presentation will focus on running your very own Dungeons and Dragons program for teens/tweens.  This crash course will touch upon topics such as character creation, what publications to have access to, inspiration for your story, and more.

Taylor Silva, Fall River Public Library

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Brew Night at the Library

The Norfolk Public Library held its first ever Brew Night at the Library on Friday, September 27, 2019.  It was a huge success with three local breweries participating. We limited it to 100 people, and registration was full in a day and a half - with over 30 people on the wait-list!  We chose this event for a couple reasons: 1) there was a need in the community as there isn't much in Norfolk in terms of evening socializing. 2) we wanted a program that would appeal to the 21-40's age range and people that haven't necessarily been using the library. 3) Once we had them in the library, we advertised our programs and Stuffbrary collection (we even had the Air Fryer going with apps!).  Although this program was a huge hit in the community, it had some unanticipated challenges during the planning process which I will also discuss in this presentation.

Libby O'Neill, Norfolk Public Library

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Electronic Resources in the Catalog

With Electronic Resources Central (ERC), you and your patrons can now see your library's Overdrive and Hoopla titles right in the Enterprise catalog! This demo will show you what you see and what you can do in your account and search results. We should even have time for search tips and Q&A.

Laurie Lessner, SAILS

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